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Proudly serving Shrewsbury, MA and the surrounding area since 2005

Our Reviews

Overall Verified Testimonial Score

4.87

Composite Score

Quality

Customer Service

Value

Review Date: 01/10/2020 | Author: Nancy W.

Comments: Workers arrived on time, very professional. They did a great job and I would highly recommend them. I will hire them again when it s time for the air ducts to be cleaned.

Review Date: 12/09/2016 | Author: Goro M.

Comments: Lady on the phone named Heidi was courteous, knowledgeble, kind, and patient. She was on point and helped me a lot. Bryce and James came on time and got started efficiently to work. Cleaned everything. All ducts and inside. Everything was super clean when they were done. They also cleaned floors and counters of any debris. They are worth every penny paid. $600 for duct heat system with 21 ducts and doing dryer vent cleaning. Previous owner never cleaned ducts for 12 years. Unbelieveable amount of dust and lints came out but they did their job unflinchingly. I was shocked by the details and hard work they put into their work. Great quality work. Anyone want clean air and good cleaning should hire them. Do not hire other rip off cheap companies. It is time consuming hard work with special equipment. Other guys from company also came to help out in the middle. Everyone was very nice and courteous hard worker. My 12 years old system looked brand new after they were done. The rooms had little weird odor before the cleaning. However the room and air smelled fresh and clean after the cleaning. If I want duct cleaning, they will be my go to company.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando was very proffesional. Unlike other companies that quoted on our job, Orlando was to the point and didn't spend time trying to sell us other services that we neither need or want. His equipment is excellent and he has a good knowledge of his business. I highly recomend him

Review Date: 10/19/2016 | Author: a Neighbor

Comments: This company whent above and beond my expetations, price was fair service was great, would recomend to all.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando came right on time. He explained in great details what he was doing and why. Also he is very polite and pleasant to deal with. Overall, I'm very satisfied.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando was very prompt and polite and did an outstanding job. I am in the real estate field and I would be happy to refer him to any of my clients.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando Silva of Pro Air Duct Cleaning was very professional. He quoted me a price over the telephone and there were not any surprise charges. He arrived on the date and at the time he said he would, and he worked hard the entire time he was at my home. He thoroughly explained everything he was going to do before he started cleaning my air ducts and answered all my questions. I would highly recommend Pro Air Duct Cleaning.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: My husband and I were very pleased with Pro Air Duct Cleaning. We have a newborn and a son with asthma, so we needed our vents to be clean of dust and allergens. Pro Duct Cleaning arrived on time and explained each step of the cleaning process. Orlando gave us other tips to keep our vents clean and how to keep heat from escaping from the house into the vents. He gave us other advice as well that did not even pertain to his type of work!! We were VERY happy with Pro Air Duct Cleaning, Inc. There service was also the best price. (Trust me, I did my research!)

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Professional/Excellent Service

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando provided an excellent service for us. He was very courteous, timely and came with the proper equipment (according to my wife who was at home at the time of the cleaning). I only managed to arrive when he was cleaning up and wish I could have been there before to see the condition of the ducts prior to the service and the vacuuming truck in action. The ducts are now very clean as far as I can tell. He was very open and upfront about the cost based on home size and number of registers. He was also very careful to keep the house clean and brought many tarps to place around the areas being worked on (it was raining). Highly recommended.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando was on time, friendly and thorough.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: If you want the most complete cleaning of your furnace and ducts, these are the guys to call!... Orlando knows his stuff and is very easy to work with. I highly recommend Pro Air Duct Cleaning to anybody who is concerned more about getting the job done right, rather than trying to save a few bucks. If you care about your health and that of your family, the extra $100 or so, is well worth the investment!

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Quickly responded to my inquiry and completed the job next day. Very professional

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando is very easy to speak with and does a well explained thorough job. I'm glad I chose to use ProAir to clean my ducts. Excellent job!!

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Very responsive and knowledgeable. Stands by his work.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando came on time. Explained everything. Answered all questions. He knows very useful information about connection of dirty air ducts and health condition. He was very neat. Good work ethics. Good job.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando was very responsive with my request for duct cleaning. He called and set up an appointment within just a couple days of my request. He quoted a price over the phone and stuck to that price. He explained every step of the procedure and gave good instruction when needed.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando was punctual, knowledgeable, neat, professional and did a great job cleaning our condo's air ducts as well as the dryer vent. Unlike most of the contractors, there was no cumbersome vacuum as the unit was right on his truck. I would highly recommend as he seems to be tops in this business and as a bonus his price was the most reasonable.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: He was very professional and was very good at explaining what he was doing. Orlando found a lot of plaster dust in our ductwork, and did an excellent job in cleaning it out. My wife, who has asthma, seems to feel better since the cleaning. We certainly would use him again or recommend him to our neighbors.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando gave me a fair price over the phone. He explained everything to me as he was cleaning. Everything was great.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Very professional and timely.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: It was a pleasure to deal with Mr. Silva ,the owner and operator of PROAIR DUCT CLEANING. Unlike one of two other potential companies ,who wished to charge me a substantial fee for travel time, Mr Silva did not, although he was the most distantly located of three companies I considered. Even excluding the travel fee of the aforementioned company Mr. Silva?’s fee was still significantly lower than the competition. Price of course is not the only factor, but a pre-visit discussion with Mr. Silver and further discussion.Afterr his free on site-assessment of my heating system convinced me of his expertise and of the quality of his equipment. He appeared on time on the date promised .He completed the work carefully, efficiently and cleanly, providing me with information duringtheh process. I am completely satisfied with his work and recommend him without reservation. D.F.Brown

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando was amazing. We had our vents cleaned by a company that came in and actually made the air quality of our home worse. We hired Orlando to come and fix their mess and he was wonderful. He explained everything to us as he was working. He told us how to make our heating and air conditioning more efficient without trying to sell us additional services or products. We intend to use him in the future and would recommend him to anyone needing duct cleaning.

Review Date: 10/19/2016 | Author: a Neighbor

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando were very carefull w/ my house, and I saw that he did a very nice job, a small company with a huge pottetial, Orlando said what he was going to do and did exactly that, I would and will recommend PRO AIR INC to all of my friends. Thank you Orlando for your great service.

Review Date: 10/19/2016 | Author: Sean C.

Comments: On time, professional. Can't complain about anything.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: He did a great job! He explained everything to me and he answered my questions!

Review Date: 10/19/2016 | Author: a Neighbor

Comments: The ducts and heating/cooling systems are spectacularly clean. The only thing I wished they'd done better is keep my floors cleaner. They vacuumed but not thoroughly.

Review Date: 10/19/2016 | Author: Tina S.

Comments: They were professional, explained everything they did and showed us the pictures of before and after. Very satisfied.

Review Date: 10/19/2016 | Author: Kathy A.

Comments: Great customer service. Very friendly and professional.

Review Date: 10/19/2016 | Author: Annette D.

Comments: The two Youngmen that that did the work were very respectful very clean, and very careful on moving furniture as not to ruin floors.

Review Date: 10/19/2016 | Author: John M.

Comments: Very professional and customer service oriented. I was extremely happy with the quality of the work.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: This company was very professional.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Even though we haven't used the heat this year, the air just seems to be more pure since Orlando did the job. He was very thorough and a good guy on top of it. I would definitely recommend him.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: did excellent job - quick - very professional

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Great service. Very professional and friendly. Fast and efficient. Good to work with. No surprise charges.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando from Pro Air Duct Cleaning was terrific. He was friendly, informative and efficient. I've never had such work done before, so I have no basis for knowing if his costs are low or high, but given the amount of work he did and the equipment he used, I'd say the cost matched the service. I would recommend him to family and friends and will use him again when I need air duct cleaning down the road.

Review Date: 10/19/2016 | Author: Dennis A.

Comments: Prompt and professional.

Review Date: 10/19/2016 | Author: John W.

Comments: Orlando's team was very professional and did not try to up sell different products. They quoted me a price and that price was the same after the job was completed. The team was hard working, efficient and professional, I would recommend to a friend. I am going to use them again for future cleanings.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: ORLANDO CAME THE VERY NEXT DAY AT 9AM TO PERFORM THE DRYER VENT CLEANING. ALTHOUGH MY VENTS WERE DIFFICULT TO CLEAN, HE NEVER GAVE UP AND TRIED HIS BEST. ORLANDO WAS VERY PERSONABLE AND EXPLAINED EVERYTHING.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Very Good service. Orlando was the person present for the cleaning. He was very informative as well as provided tips on ensuring that the ducts remain clean in the future. Orlando was professional in his work and I was happy with the end product. I am very pleased with the work they did and would recommend Pro-Air Duct Cleaning to my friends.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: I would recommend Pro Air Duct cleaning to anyone who wants the job done right. The owner Orlando does the work himself and takes pride in doing a complete job. Very happy with my clean ducts and the service provided by Orlando.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Very good job! I would recommend this company to anyone

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Orlando was very easy to coordinate with, and was very willing to accomodate my schedule and short notice. His work was thorough. I would use this service again and would recommend him to friends.

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Self owned business offering great service, price and most of all genuine and honest value. You don't find too many business' like this one any more. Pro Air answered every question and offered advice and information beyond. They even showed up early and got right at it. Very thorough, detailed and shwed great care in their work. Extremely satisfied with results. I recommend Pro Air to anyone who wants good old fashioned personal and genuine service!

Review Date: 10/19/2016 | Author: a Neighbor

Comments: My overall experience was great. Orlando was very professional and knowledgeable. He didn't try to force any other products on me, but let me know what he had available. I received 2 other estimates from companies that didn't have the equipment, knowledge or professionalism that Orlando has. It was an easy choice to go with Orlando, and I will recommend him to all of my friends and family. Thanks Orlando Ray from Lowell,MA

Review Date: 10/19/2016 | Author: a Neighbor

Comments: Very pleased with Orlando and the job he did.